APLS Course Cancellation & Refund Policy

Cancellation Policy

APLS Course Booking Cancellation & Refund Policy

The following conditions apply to all courses offered by APLS per clause 1 of this policy. Registering on a course with APLS implies full acceptance of these conditions.

This policy is effective immediately and supersedes all previous versions.


General Conditions

This cancellation policy is based on our investment in staff, course planning, rostering of faculty, catering costs, venue hire, and the purchase and maintenance of equipment.

Cancelling your place on a course close to commencement date impacts everybody including potential candidates who are currently on our lengthy waitlists. Before deciding to cancel a booking from one of our courses, candidates are asked to consider the following conditions carefully.


COVID-19 cancellation

APLS understands the uncertainty and unpredictability of the Pandemic. Should a candidate find themselves unable to attend part or all of a course due to COVID-19, APLS will provide a refund to the value of the course registration fee paid. Provision of a refund is conditional upon the individual providing APLS with sufficient evidence (medical certificate stating you are COVID-19 positive) to demonstrate that the need to cancel the booking is unavoidable.

Requests to cancel a booking on a course must be provided in writing with evidence attached to APLS email addresses as follows:

APLS Courses - aplscourses@apls.org.au

GIC and ESDC Courses - faculty@apls.org.au

Refresher Courses - refresher@apls.org.au


Our standard Cancellation Policy applies in all other circumstances.

The following conditions apply:


1.1 Cancelling a booking


Registration fees for a booking on a course within eight (8) weeks of the commencement date are non-refundable.


Registration fees for a booking on a course outside of eight (8) weeks of the commencement date are refundable to the amount of the registration fee paid, less 50% administration fee.


1.2 Changes to a booking

Regrettably APLS is unable to change bookings or hold places for candidates wishing to change course dates.

1.3 Applicable events

This policy applies to all APLS (2 and 3 day), GIC, ESDC and PLS (1 day) courses and events managed by APLS. A list of current courses and registration fees can be viewed HERE.


1.4 Disclaimer

All cancellation fees will be administered at the sole discretion of APLS management.

APLS reserves reserve the right to cancel any scheduled course or event. In the event of a cancellation, candidates will be notified, and a refund or voucher provided. Refunds may take up to 14 working days to be processed. APLS courses are subject to sufficient enrolment numbers in addition to the availability of faculty.